Frequently Asked Questions

FAQ

We support PLA+, PETG, ABS, ASA, PC, TPU, PA12 nylon, carbon-fiber composites and resins, and we choose the best one for each application.

We accept orders starting from a single piece, with no minimum quantity. A minimum order value of AED 150 applies.

Delivery time always depends on the project (size, complexity, material and finishing) and starts from 24 hours. We confirm the exact timeline in your quote.

We accept STL, OBJ, 3MF, and other common 3D file formats.

Yes, we offer 3D modeling and design services to help bring your ideas to life.

Yes, we provide sanding, painting, and finishing services for your printed parts.

The construction of a three-dimensional object from a digital 3D model is known as 3D printing or additive manufacturing.

Yes — SLA printing captures every curve and fine surface texture with high fidelity.

Absolutely, especially with UV-resistant coatings and durable materials.

Yes — modular printing allows seamless large-scale assemblies.

Yes — our Post-Processing options create realistic surface effects.

We work with both, from individual artists to large design studios.

We print from 1:25 to 1:1000, maintaining perfect proportion and clarity.

Yes. We add handcrafted effects such as lights, grass and interior and exterior furniture, and SLA printing with clear resin simulates glass and windows effectively.

Yes. We convert standard CAD, BIM and STEP files into print-ready STL files. Revit and SketchUp often struggle to export watertight geometry, and our team can help prepare correct, printable files.

Absolutely — we integrate realistic greenery, streets, and topography.

Yes — with reinforced materials like PA-12 and ePA-CF, they withstand mechanical loads.

Yes. Our engineers design the parts with the necessary clearances and tolerances so assemblies fit and move as intended.

Share your 3D file or brief, and we’ll return a tailored quote with recommended materials, technology, and finishing for performance and budget.

We provide volume discounts for batch quantities and scheduled repeats, maintaining consistent quality and predictable lead times for businesses and institutions.

Cost is driven by material type, volume, print time, supports, and finishing complexity. We optimize orientation/infill to reduce cost without sacrificing strength.

We offer PLA, PETG, ABS, ASA, PA12, and multiple resins to balance strength, heat resistance, flexibility, and visual finish across applications.

Yes, we share datasheets and practical guidance on strength, temperature, and surface performance to support engineering decisions.

We match material to purpose: ABS/PA12 for strength, PETG/ASA for outdoor use, resins for fine detail and smooth surfaces.

Lead time depends on the size, complexity and finishing steps of your project, and starts from 24 hours. Finishing can add time, and we confirm the full schedule in your quote.

Complex geometries, large volumes, and heavy finishing increase time. We propose staging or splitting the work to optimize the schedule.

Yes. We share clear guidelines and propose edits to minimize supports, improve strength, and enhance surface quality.

We match technology to use-case: FDM for robust function, SLA for fine detail, SLS for strong, support-free complex parts.

Large formats are produced directly or modularly. Oversized parts are segmented, aligned, and bonded for seamless assemblies.

We offer color finishing, decals, and paint systems (matte or glossy) tailored to branding needs.

We provide 3D scanning and reverse engineering, generating accurate CAD ready for printing, adjustment, or documentation.

We offer comprehensive finishing: sanding, filler, paint, clear coats, polishing, and assembly for presentation-ready or functional parts.

Basic cleaning, such as support removal and assembly, is included. Advanced finishes and assembly are itemized separately according to scope and specification.

We follow inspection routines—visual checks, measurements, and fit testing—backed by process controls and calibrated equipment.

We standardize settings and materials, enabling predictable scaling while preserving performance and visual consistency.

Delivery is always arranged per project, with protective packaging, and starts from 24 hours. If delivery is not free, it starts from AED 30 and depends on size and destination. Delivery is free for orders of AED 999 and above. Please review our T&C.

Yes. We build interactive models that enhance learning, demonstrations, and research projects across disciplines.

With suitable materials and design, we produce robust parts for testing, fixtures, and operational mockups.

Yes. You can send your design file and project details through our contact form to receive a customized quote based on material, size, and delivery time.

Our blend of advanced technology, professional design support, and high-quality finishing ensures precise, durable, and aesthetic results across all applications.

We welcome both. Clients can provide their own models or request support from our 3D modeling experts to refine and optimize designs for better print quality.

Absolutely. Our experts review models to enhance geometry, minimize supports, and select optimal printing parameters for best outcomes.

It depends on the project. Small jobs can be ready from 24 hours, larger or more complex projects take longer, and we confirm the timeline when we quote.

Aviation & Aerospace, Automotive, and Oil & Gas depend on it for functional, durable components.

Mainly PA12 nylon, carbon fiber composites, and glass-filled nylon depending on your project requirements

Yes — SLS engineering-grade materials are highly durable, heat-resistant, and ideal for mechanical or structural use.

Yes — We have full color 3D Printing using FDM multiple colors, and we offer our Painting & Post-Processing service for advanced and precise finishing.

Yes. Large parts are printed in sections and assembled seamlessly, and with our post-processing service the final piece looks smooth whatever its size.

Yes — logos and text are integrated directly into the 3D model.

We produce product animations, exploded-view animations, 4K realistic renders and full architectural walkthroughs that show your design clearly.

We start with a brainstorming session and storyboard to define the key visuals and goals. Then we build the 3D animation with motion, lighting and materials, finish with rendering, sound-over, branding and effects, and deliver a ready-to-use video.

Yes. Branding, sound-over and effects are added during the rendering and editing stage, so the final video is ready to publish.

Our animations are made for marketing campaigns, proposals, investor and client presentations, and instructional videos that make complex ideas simple to understand.

It depends on the length, level of detail and number of revisions. We confirm the timeline in your quote once we know the scope.

It gives geometric freedom: internal channels, lattice structures and consolidated assemblies, built layer by layer with less waste and shorter lead times.

We use PA12, ABS, PA and engineering-grade carbon fiber materials to produce parts that perform under demanding conditions.

Architecture, engineering, automotive and research, for fast prototyping and on-demand production.

Every project goes through design optimization, testing and validation of accuracy and durability before delivery.

Scanning captures the physical object as a digital mesh. Reverse engineering turns that data into detailed CAD drawings and engineering models ready for analysis or manufacturing.

We use professional scanners that record even complex geometries with sub-millimeter precision, and every project is handled with attention to dimensional accuracy and surface fidelity.

Quality checks, reproducing a discontinued part, modifying or improving a product, and digitally archiving a valuable item.

We print FDM at layer resolutions of 0.1–0.2 mm, which keeps parts durable and consistent while staying cost-efficient for medium to large objects.

PLA+, ABS, PETG, ASA, PC, TPU and ePA-CF (carbon fiber reinforced nylon), covering lightweight, engineering, hard and flexible grades.

Functional prototypes and mechanical parts, fixtures and jigs, architectural and artistic models, custom panels and housings, and final-use components.

SLA offers layer resolutions starting from 25 microns (0.025 mm) with accuracy within ±0.005 mm, which captures fine textures and crisp edges.

Tough, Flexible and Clear resins, depending on whether your project needs strength, flexibility, transparency or delicate detail.

SLA prints often need post-processing, and we provide polishing, painting and surface finishing for an exhibition-grade appearance.

Can't find the answer you're looking for? Please get in touch with our team.

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